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FAQ's
Question 1:  How do I place and pay for my order?
Answer : 
Easy! Just click on the "store" button and click add to cart below the item you wish to purchase.  Your item will be added to your electronic "shopping cart." From there, you can make changes to your order and Update Cart, Continue Shopping, or Checkout and make payment.

You can check the contents of your shopping cart by clicking on the "Cart Contents " button appearing near the upper right side of our store. From there you can proceed to purchase your items through PayPal's secure payment service using any major credit card or an e-check.

Question 2:  When will my order be shipped?
Answer:
Most orders are shipped within 24 hours.  Exceptions occur on holidays, weekends, or on special order items.

Question 3:  Where do you ship?
Answer:
World wide

SATISFACTION GUARANTEE

1. How can I contact a Bag Junkie ™ customer service representative?
Please email us at customercare@Bag Junkie ™online.com and we will respond to your email within 24 hours. Alternatively you can call us at 416-877-9299 Monday through Saturday from 9 am-6 pm EST.

2. What is your guarantee?
Bag Junkie ™ carefully selects only the finest crafted items for our online store. Our long-standing relationship with our suppliers also ensures that Bag Junkie ™ clients receive top-quality merchandise. We employ high quality digital photography to capture true to life images of the products we sell. In the unlikely event you receive an item that you are unhappy with, you can return it to Bag Junkie ™ for an exchange or refund (minus shipping and handling fees and a 10% restocking fee) within seven business days. To conduct an exchange or refund, simply email us at customercare@Bag Junkie ™online.com and state the reason for your return or exchange. We will then respond to you with a Returned Goods Authorization (RGA) number. Package your return in its original packaging (some items are shipped with protective dust covers), write the RGA number on the box and send it to Bag Junkie ™. Upon receiving the returned item we will then issue you a reimbursement or exchange.

NOTE: All products MUST be returned within seven (7) days in their original new, unused condition. Damaged items sent to Bag Junkie ™, will be returned to the sender and a refund or exchange will be refused.

Actual product colors may vary slightly from colors shown on website. Product prices and product specifications may be subject to change.

Bag Junkie ™.